OBJECTIVE
Privacy is a fundamental right of citizens, enshrined in both national and European legislation. PORTUGALENSES TRANSPORTES LDA is committed to its protection in all aspects of its relationships with customers, suppliers, partners, employees, and any other data subjects, as defined by national data protection laws and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as the “GDPR”).
The purpose of this Privacy Policy is to communicate the commitment of PORTUGALENSES TRANSPORTES LDA to ensuring that data collected is protected under the most suitable and stringent conditions of confidentiality, availability, and integrity, in compliance with applicable legal standards, thus fostering trust among data subjects.
In particular, this Privacy Policy governs the collection and processing of personal data and the exercise of rights related to this data, ensuring the principles of transparency and information for data subjects and the public at large.
GUIDELINES
Scope
PORTUGALENSES TRANSPORTES LDA is responsible for processing data related to its activities in freight transportation, storage, and logistics in the context of the operation of these services.
The electronic platforms under the domain of PORTUGALENSES TRANSPORTES LDA may contain links to websites and services of other entities within the industry, which have their own privacy policies. When using these links, the specific privacy policy of the respective entity applies, and PORTUGALENSES TRANSPORTES LDA is not responsible for data processing conducted by third parties outside its control.
DEFINITIONS
For the purposes of this Policy, the terms “Personal Data,” “Processing,” “Data Controller,” and “Processor” have the meanings set forth in Article 4 of the GDPR, as follows:
Personal Data: Information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, by reference to an identification number or one or more specific elements of their physical, physiological, psychological, economic, cultural, or social identity.
Processing: Any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or any other form of making available, alignment or combination, restriction, erasure, or destruction.
Data Controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
Processor: A natural or legal person, public authority, agency, or other body that processes personal data on behalf of the Data Controller.
DATA COLLECTION AND PROCESSING
PORTUGALENSES TRANSPORTES LDA collects and processes personal data solely for lawful purposes, including:
Website navigation, use, and registration, based on your consent.
Website usage information is collected using cookies but does not specifically identify you. The following data may be collected:
IP address.
Geographic location.
Information about the device accessing the website, including browser type and version, operating system, screen resolution, preferred language, HTTP headers, and agent version.
The search engine used to locate and access the website.
Date and time of activity on the website, as well as web pages and content visited and clicked.
Completion of forms for requesting goods or services, surveys, and managing contact with data subjects based on consent.
Billing and collection, based on compliance with legal obligations.
Requests for contact via online forms, based on consent and the legitimate interest of providing personalized and high-quality services.
Informing data subjects, upon request, about new products and services, special offers, updates on the activities of PORTUGALENSES TRANSPORTES LDA, and for marketing purposes, via any communication channel, including electronic means, based on consent.
DATA TRANSFER
PORTUGALENSES TRANSPORTES LDA may share personal data with third parties only if prior consent has been obtained from the data subject or when:
Required by law, a decision or authorization from the National Data Protection Commission, or a court order.
Necessary to protect the vital interests of users or for another legitimate purpose provided by law.
Subcontracting entities to facilitate internal processes or contractual, tax, or legal obligations.
Transfers of personal data, as described, do not include international transfers to countries outside the European Economic Area.
STORAGE AND RETENTION
Data is stored only for the minimum duration necessary to achieve the purposes for which it was collected or as required by law. Afterward, it will be appropriately treated, either destroyed or anonymized, unless there is a legal or judicial obligation to retain it.
DATA SECURITY
PORTUGALENSES TRANSPORTES LDA ensures the implementation of technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
For detailed points on data subject rights, complaints, and policy updates, please consult the full text.